Software by tag 'compaq'

How to solve Windows blue screen after upgrade tp XP SP3

Posted by Lim on Jun 9th, 08 | Filed under Operating system, Tutorial | 14 Comments

Windows XP service pack 3 has been released for some times. But if you want to install it on your AMD based HP/Compaq computer, you probably will always faced the blue screen problem (BSoD, Blue Screen of Death).

HP had comes out with a solution. There are 5 steps to fix this problem:

  1. Restart computer and press F8 key repeatedly until Windows Advanced Options Menu appears.
  2. Choose Safe Mode.
  3. Browse to C:\Windows\System32\Drivers.
  4. Find a file named “intelppm.sys” and rename it to “XXXintelppm.syx“.
  5. Restart.

The problem should be fixed and you will no longer get the same error message.