Windows XP service pack 3 has been released for some times. But if you want to install it on your AMD based HP/Compaq computer, you probably will always faced the blue screen problem (BSoD, Blue Screen of Death).
HP had comes out with a solution. There are 5 steps to fix this problem:
- Restart computer and press F8 key repeatedly until Windows Advanced Options Menu appears.
- Choose Safe Mode.
- Browse to C:\Windows\System32\Drivers.
- Find a file named “intelppm.sys” and rename it to “XXXintelppm.syx“.
- Restart.
The problem should be fixed and you will no longer get the same error message.
I did have problems when installing SP3 which caused me to move to ubuntu. Good HP managed to find a solution for the problem in the case of the AMD driven HPs, sometimes support IS all you need. This just boosts my opinion about HP, but – did MS do that on purpose to boost Vista sales? Would be kind of absurd.
Any reasons to upgrade to Windows XP SP3?
I am using Dell computer, Intel Processor.
Should no problems ah?
Wait, I am using *p* version.
Still can update? I think cannot right?
@Luke: I agree with you that support is the most important. I bought ASUS motherboard and i found that their support is really bad, this make me never go for ASUS anymore! But i don’t think MS purposely do that to promote Vista…
@Deimos: Can update. But i think you need a patch. Try search through Google. I am sure you can easily get a patch that will “convert” your *p* version to *o* version..Haha
I no update with Win SP3 yet. Should be not problem with Intel right?
@Steve Yu: I think Intel preocessors won’t have this problem. My friends have installed SP3 but they didn’t complain about it.
HP had comes out with a solution. There are 5 steps to fix this problem:
1. Restart computer and press F8 key repeatedly until Windows
2. Advanced Options Menu appears.
3. Choose Safe Mode.
4. Browse to C:\Windows\System32\Drivers.
5. Find a file named “intelppm.sys” and rename it to “XXXintelppm.syx“.
6. Restart.
when i’m trying to follow your step, i’m stucked in the third step.
when i choose the safe mode, screen appear the same screen as the first time i turn on my computer.
@ito: You manage to enter the safe mode?
Solved the problem with an HP Pavilion a1007w, AMD Athalon.
Thanks…
Dave
I have intel and can’t even get into safe mode without seeing the blue screen. Now what??
well, i unable to get into safe mode so please suggest any of you tommy’s from the rid.
follow this steps
boot from cd and repair ur computer sample and it’s works…..
how to solve the bad sector in my hard disk
Too good..