How to solve Windows blue screen after upgrade tp XP SP3

June 9th, 2008 by admin in Operating system, Tutorial | 12 Comments

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Windows XP service pack 3 has been released for some times. But if you want to install it on your AMD based HP/Compaq computer, you probably will always faced the blue screen problem (BSoD, Blue Screen of Death).

HP had comes out with a solution. There are 5 steps to fix this problem:

  1. Restart computer and press F8 key repeatedly until Windows Advanced Options Menu appears.
  2. Choose Safe Mode.
  3. Browse to C:\Windows\System32\Drivers.
  4. Find a file named “intelppm.sys” and rename it to “XXXintelppm.syx“.
  5. Restart.

The problem should be fixed and you will no longer get the same error message.

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13 Responses

  1. Luke says:

    I did have problems when installing SP3 which caused me to move to ubuntu. Good HP managed to find a solution for the problem in the case of the AMD driven HPs, sometimes support IS all you need. This just boosts my opinion about HP, but - did MS do that on purpose to boost Vista sales? Would be kind of absurd.

  2. Any reasons to upgrade to Windows XP SP3?

    I am using Dell computer, Intel Processor.

    Should no problems ah?

    Wait, I am using *p* version.

    Still can update? I think cannot right? :D

  3. dicky says:

    @Luke: I agree with you that support is the most important. I bought ASUS motherboard and i found that their support is really bad, this make me never go for ASUS anymore! But i don’t think MS purposely do that to promote Vista…

    @Deimos: Can update. But i think you need a patch. Try search through Google. I am sure you can easily get a patch that will “convert” your *p* version to *o* version..Haha

  4. [...] HP/Compaq computer? Just upgraded to SP3 and encountered the blue screen of death? Check out the fix, courtesy of [...]

  5. Steve Yu says:

    I no update with Win SP3 yet. Should be not problem with Intel right?

  6. dicky says:

    @Steve Yu: I think Intel preocessors won’t have this problem. My friends have installed SP3 but they didn’t complain about it.

  7. ito says:

    HP had comes out with a solution. There are 5 steps to fix this problem:

    1. Restart computer and press F8 key repeatedly until Windows
    2. Advanced Options Menu appears.
    3. Choose Safe Mode.
    4. Browse to C:\Windows\System32\Drivers.
    5. Find a file named “intelppm.sys” and rename it to “XXXintelppm.syx“.
    6. Restart.

    when i’m trying to follow your step, i’m stucked in the third step.
    when i choose the safe mode, screen appear the same screen as the first time i turn on my computer.

  8. dicky says:

    @ito: You manage to enter the safe mode?

  9. Dave says:

    Solved the problem with an HP Pavilion a1007w, AMD Athalon.

    Thanks…
    Dave

  10. ant says:

    I have intel and can’t even get into safe mode without seeing the blue screen. Now what??

  11. Bhaskar Manogaran says:

    well, i unable to get into safe mode so please suggest any of you tommy’s from the rid.

  12. nasha says:

    follow this steps
    boot from cd and repair ur computer sample and it’s works…..

  13. anil tamang says:

    how to solve the bad sector in my hard disk

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