How to solve Windows blue screen after upgrade tp XP SP3
Windows XP service pack 3 has been released for some times. But if you want to install it on your AMD based HP/Compaq computer, you probably will always faced the blue screen problem (BSoD, Blue Screen of Death).
HP had comes out with a solution. There are 5 steps to fix this problem:
- Restart computer and press F8 key repeatedly until Windows Advanced Options Menu appears.
- Choose Safe Mode.
- Browse to C:\Windows\System32\Drivers.
- Find a file named “intelppm.sys” and rename it to “XXXintelppm.syx“.
- Restart.
The problem should be fixed and you will no longer get the same error message.
Popularity: 8% [?]
If you want to be notified the next time I write something, sign up for Email alerts or subscribe to the Rss feed. Thanks for reading.
I did have problems when installing SP3 which caused me to move to ubuntu. Good HP managed to find a solution for the problem in the case of the AMD driven HPs, sometimes support IS all you need. This just boosts my opinion about HP, but - did MS do that on purpose to boost Vista sales? Would be kind of absurd.
Any reasons to upgrade to Windows XP SP3?
I am using Dell computer, Intel Processor.
Should no problems ah?
Wait, I am using *p* version.
Still can update? I think cannot right?
@Luke: I agree with you that support is the most important. I bought ASUS motherboard and i found that their support is really bad, this make me never go for ASUS anymore! But i don’t think MS purposely do that to promote Vista…
@Deimos: Can update. But i think you need a patch. Try search through Google. I am sure you can easily get a patch that will “convert” your *p* version to *o* version..Haha
[…] HP/Compaq computer? Just upgraded to SP3 and encountered the blue screen of death? Check out the fix, courtesy of […]
I no update with Win SP3 yet. Should be not problem with Intel right?
@Steve Yu: I think Intel preocessors won’t have this problem. My friends have installed SP3 but they didn’t complain about it.
HP had comes out with a solution. There are 5 steps to fix this problem:
1. Restart computer and press F8 key repeatedly until Windows
2. Advanced Options Menu appears.
3. Choose Safe Mode.
4. Browse to C:\Windows\System32\Drivers.
5. Find a file named “intelppm.sys” and rename it to “XXXintelppm.syx“.
6. Restart.
when i’m trying to follow your step, i’m stucked in the third step.
when i choose the safe mode, screen appear the same screen as the first time i turn on my computer.
@ito: You manage to enter the safe mode?
Solved the problem with an HP Pavilion a1007w, AMD Athalon.
Thanks…
Dave